Product

One system for the whole building.

AccomOps runs the daily work of a temporary accommodation property: the register, rooms, residents, repairs and invoices. It comes with a portal for your councils and a website for your property, all set up for you.

What AccomOps looks like

Harbour House, Dashboard
Occupancy82%
Signed in tonight59/61
Invoiced, September£84,320
Room boardEvery room at a glance: occupied, free, arriving, out of order or away tonight.
Daily registerTuesday 6 October
101Amira H.In
103Grace M.In
104Tomasz K.
106Luca R.In
107Joy A.In
108Daniel O.Not signed
Daily registerNight staff sign residents in on a phone. Anyone not signed in is flagged before the shift ends.
HHHarbour HouseInvoices & payments
CouncilNightsAmountStatus
Riverside Council612£37,944Paid
Northgate Borough488£30,256Paid
Eastmere District260£16,120
September1,360 nights£84,320
Invoices per councilBuilt from register nights, with the evidence behind every line.

Example screens with made-up data.

The operations system your team works in.

Built for the front desk phone and the office laptop. Staff see what they need for their shift; managers see the whole property.

Daily register

Sign every resident in each night on a phone. Missed sign-ins are flagged before the shift ends, and approved absences are recorded with a reason.

Rooms & availability

A live board of every room: occupied, free, arriving or out of order. Rooms are released to councils as soon as they are ready.

Allocations

Accept referrals, allocate a room and record move-ins, transfers and move-outs, each with a name and a time.

Residents

One record per resident and household, with the placing council, support needs, documents and stay history.

Visitors & carers

Log visitors and regular carers in and out at the front desk, with the resident they came to see.

Maintenance

Report a fault from a phone, assign it, and take the room off the board until it is fixed.

Invoices & payments

Invoices per council built from register nights, with the evidence attached and payments tracked against them.

Reports

Occupancy, nights per council, voids and repairs, ready for your own reviews and for council contract meetings.

Shift handovers

Notes, arrivals and open issues passed from one shift to the next, so nothing lives in a notebook.

Council portal

Give your councils their own window into your property.

Placing officers log in to a portal with your name on it. They send referrals, check availability and follow their own residents, without seeing anything internal or anything about other councils.

What councils get
  • ReferralsSent straight to your team with household details and needs.
  • Live availabilityFree rooms appear as soon as they are cleaned and released.
  • Occupancy evidenceRegister nights for their residents, whenever they ask.
  • Invoices and statementsDownloadable, with the nights behind every line.

Public website

A professional website for your property, included.

A fast site under your own domain with your rooms, facilities and location, and an enquiry form that lands in your system rather than a forgotten inbox. We build it and host it.

  • Your branding and domainYour property's name and logo, not ours.
  • Rooms and facilitiesKept up to date from the same system your team uses.
  • Enquiries into your systemEvery enquiry recorded and assigned.
  • Hosting includedNo separate web company to pay.

Three logins, each seeing only what it should.

Staff

The register, arrivals, visitors, faults and handovers for their shift, on a phone.

Admin

Everything at the property: allocations, residents, rates, invoices, reports and staff accounts.

Council

Their own referrals, residents, availability and invoices, and nothing else.

Every change is kept with a name and a time, so you can show a council or an inspector exactly what happened.

See it running on a real shift.

Book a 30-minute demo and we will walk through the register, the room board and a month-end invoice.

Book a demo